HORIZON PIPS PRIVACY POLICY
When using our services, we process the personal data of our customers. This Privacy Policy provides you with information about how your data is processed.
In this Privacy Policy, you will find information about the following:
1. Who is responsible for the processing of your personal data and to whom?
2. What information do we collect about you and how do we obtain it?
3. How do we use your personal data?
4. How do we store personal data and how are they protected?
5. To whom do we provide your personal data?
6. Do we transfer your data to third countries and international organisations?
7. What are their rights and how can they be exercised?
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA PERSONAL AND TO WHOM TO ADDRESS?
The data controller is HORIZON PIPS LTD with registered office:1209 MOUNTAIN ROAD PL NE STE R, Albuquerque, NM 87110.
You can contact HORIZON PIPS LTD at privacy@horizonpips.com regarding any questions and the exercise of rights relating to the processing of your personal data.
2. WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW WE GET?
In this section you can read the general information about what personal data we collect from you and how we do it. Section 3 of this policy provides detailed information on the purposes for which we process personal data. All information on the basis of which we can identify you
directly or indirectly or related to you is considered personal data. We obtain most of the data we collect about you directly in connection with your use of our services. This includes, in particular:
1. The data you provide to us, especially when you register on the website, enter information in your user account, request services, participate in our events and projects, or when you communicate with us through customer service or social media. These are identification and contact details, namely name, surname, telephone number, e-mail address, postal address, date of birth, username and password, and the company identification number or tax registration number, if you are an entrepreneur; payment details, such as bank details; and other data, such as records of communication between you and our company or details of any warranty claim.
2. Data that we collect automatically when you use our services. This is data about your device (such as IP address, device type, operating system, browser used, connection provider); website usage data (such as the date, time and duration of the visit, the country from which you visit the website, the browsing history of the website), and data on the use of the services (such as login and logout information, your account settings, the value of your dummy capital, your account currency, trading strategy). Some information about you is provided to us by third parties, such as providers of trading platforms you choose to use our services, and social media operators if you choose to link your social media accounts to an account on the website. This includes:
3. Data on the simulated transactions you have completed (such as the type of financial instrument, the opening and closing time of the position, the amount of the investment, profits and losses) and data from social networks (username, profile photo, email address associated with the account on the social network).
For information on the processing of your personal data by trading platform providers and social network operators for their own purposes, please refer to the privacy policies of those parties.
3. HOW DO WE USE YOUR PERSONAL DATA?
We use personal data for the following purposes:
- Registration and user account
To use the services, you must register on the website and create your account, and for this we process your personal data.
Personal Data: Identification and contact data; we may also process your data related to your user account settings.
Legal basis of the processing: The processing is necessary for the performance of the contract, and the provision of this personal data is necessary, as we cannot register your user account without them.
- Provision of services and exercise of rights and obligations under the contract between Us and the Customer
In order to provide you with our services, namely in particular to provide you with access, relevant tools and assistance, and to perform operations, we need to process your personal data. To this end, the following shall apply:
Personal Data: Identification and contact data and, in the case of payment services, also payment data, data on the use of services, data on simulated operations and, if you decide to link your social media accounts with the account on the website, also data from social networks.
Legal basis of the processing: The processing is necessary for the performance of the contract on the basis of which we provide our services, or on the basis of
to our legitimate interest. Once we stop providing services to you, we process personal data for a limited period of time. This processing is necessary to exercise and protect our rights based on our legitimate interests.
- Marketing communication about our services and products or about events in which we participate
If you are our current or past customer, we may occasionally send you commercial communications related to our services. Also
we may send you commercial communications to the extent that you give us your consent. Each email sent will be marked as a commercial communication and each will contain a link with the help of which you can easily unsubscribe from communications
commercial. The following shall apply:
Personal Data: Identification and contact data.
Legal basis for the processing: If we have provided you with our services, we may occasionally send you marketing communications
on the basis of our legitimate interest, namely to maintain contact with our customers. If you consent to the processing of your data
for marketing purposes, then we process your data on the basis of it.
- Customer service and communication
If you use our customer service, we will process your personal data. The following applies:
Personal Data: Identification data, contact data, other data and data from social networks, if you contact us through the
social media.
Legal basis of the processing: The processing is based on our legitimate interest, namely in maintaining customer satisfaction and support
to use our services.
- Improvement of services
If you use some of our services, we will process your personal data to develop, test and improve services and improve your security. To this end, the following shall apply:
Personal Data: Identification and contact data, data about your device, website usage data, service usage data and service usage data simulated operations.
Legal basis of the treatment: The treatment is based on our interest legitimate, particularly in improving our services.
- Analyse
For information about the use of our website and services, we analyze customer behavior. To this end, the following shall apply:
Personal Data: Identification data, contact data, payment data, data about your device, website usage data, data about the use of the services and data on simulated operations.
Legal basis of the processing: The processing is based on our legitimate interest, namely in knowing the customers’ behaviour and estimating their preferences.
4. How do we store personal data and how are they protected?
We process your personal data in an encrypted database on computers and other devices. To ensure protection against unauthorized access or unauthorized alteration, disclosure or destruction of the data we collect and process, we have taken organizational and technical measures to ensure that we comply strictly.
5. HOW LONG DO WE PROCESS YOUR DATA?
Personal data are processed to the extent necessary to fulfil the purposes described above and for the time necessary to achieve them
purposes or for a period directly stipulated by law. Subsequently, personal data are deleted or made anonymous. We process the data
during the following periods of time:
1. For the purposes of the performance of the contract and the exercise of the rights and obligations relating thereto, including any claims, the settlement of claims for damages or related disputes, personal data is processed for the necessary period of time, but not more than 10 years from the end of the last contract;
2. for the purpose of sending commercial communications without their consent, the personal data is processed for a maximum of 5 years from the expiry of the last contract between us or until you file an objection or unsubscribe from commercial communications;
3. in order to improve our services, we usually process personal data for a maximum period of 6 months;
4. to comply with our legal obligations, we process personal data during the period established by the relevant legal regulations (for example, according to tax regulations, for a period of 10 years from the issuance of the documents corresponding to your order);
5. if you have given your consent, for the period specified in the consent.
6. EXCHANGE OF DATA AND TRANSFERS TO THIRD COUNTRIES
We make your data available or transfer them to people who help us provide our services, in particular to the following people:
1. The provider of the trading platform, so that it can perform simulated trades.
2. Other third parties who help us to manage our website and provide our services (like other companies in our group, hosting and cloud service providers, payment system operators and financial institutions, tool and customer service providers, IT companies and system administrators, marketing and communication agencies, consultants and postal service providers);
In addition, we may transfer your data to the persons for whom you consent, as well as in cases where it is our obligation under the law or a court decision or any other legally binding decision. Each of these entities to which personal data is transferred is contractually obliged to protect your personal data in accordance with legal provisions and to process the data exclusively according to our instructions.
Some third parties collect personal data for their own purposes as controllers. In such a case, its own rules for the treatment
of personal data.
7. YOUR RIGHTS
You may exercise all the rights mentioned below, including withdrawal of your consent, by sending a request to privacy@horizonpips.com. In connection with the processing of personal data, you have the following rights:
Right of access to personal data
You can ask us at any time to send you a confirmation whether your personal data is being processed or not. If we process your data, we will provide more details about the processing. If requested, we will also provide you with a copy of the personal data processed. Please note that the first copy is free, but subsequent copies will be provided for a small fee.
Right of rectification of personal data
If we process your personal data inaccurately, you can notify us of this fact and we will rectify inaccurate personal data without delay. If registered on the website, you can rectify and modify your personal data yourself by editing your user account.
Right to erasure of personal data (“right to be forgotten”)
You have the right to obtain from us the deletion of personal data concerning you without undue delay in the following cases:
If the data is no longer needed in relation to the purposes for which we have collected or otherwise processed them;
If you withdraw your consent to their processing and at the same time there is no other legal basis for their processing (this only applies in cases where we process personal data on the basis of your consent);
If you object and there are no compelling legitimate grounds for processing, or if you object to processing for direct marketing purposes; or
If the processing of your personal data is illegal.
We cannot act on the request to delete personal data if its processing is necessary to exercise the right to freedom of expression and information, for the fulfillment of any of our legal obligations, for the performance of a task performed in the public interest, for the establishment, exercise or defense of our legal claims, or for other reasons provided by law.
Right to data portability and provision of data in machine-readable format
In case of automated processing based on your consent or the performance of the contract, you have the right to receive the data in a structured, commonly used and machine-readable format and to have it transmitted to another data controller.
Right of objection
If we process personal data on the basis of our legitimate interest, you have the right to object to such processing. If you submit such an objection, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for processing that override your interests or rights and freedoms, or for the establishment, exercise or defence of our legal claims.
If we process your personal data for marketing purposes on our products and services, we will terminate the processing without undue delay upon receipt of the objection. In that case, we will no longer be able to send you offers for our products and services.
Right to revoke consent
If the processing is based on your consent, you have the right to withdraw it at any time. The withdrawal of consent does not affect the legality of the treatment based on consent given before revoke.
Right not to be subject to automated decisions
Except where the processing is necessary for the conclusion or performance of a contract, where permitted by applicable law, or based on your express consent, you have the right not to be the subject of any decision based solely on automated processing, including profiling, which produces legal effects on you or affects you in a significant way.
8. FINAL PROVISIONS
We may change this policy unilaterally, but we will only do so when necessary and will notify you of such change. You can find the latest
version of this policy in your Customers Section.